Market Research & Customer Co-ordination Executive
DESIGNATION : Market Research & Customer Co-ordination Executive
DEPARTMENT : Sales & Marketing Department
DIRECT REPORTING TO : Sales & Marketing Head or Sales & Marketing Senior Manager or Sales & Marketing Manager
NEW POSITION/BACK FILL : New Position
DIRECT REPORTEES : –
JOB LOCATION : Banjara Hills Office
Description
- About Avnflex
Founded in 1992 by the visionary Gopikishan Ji Atasniya, Avnflex has established itself as a leader in the packaging industry. Over the years, the brand has expanded its horizons, achieving remarkable success and introducing flexible packaging solutions that cater to a wide array of industries.
At Avnflex, we take pride in delivering top-notch, innovative packaging materials tailored to meet our customers’ specific needs. Leveraging the latest technology, we ensure superior quality and exceptional service to our clients.
Our expertise spans diverse sectors, including:
- Food Packaging
- Pharmaceutical Packaging
- Agriculture Packaging
- Home & Personal Care Products Packaging
- Industrial & Special Application Packaging
With a commitment to excellence and customer satisfaction, Avnflex is your trusted partner for all your packaging needs.
For more details about our company and product offerings, visit our website at www.avnflex.co.
- Job Purpose:
We are looking for a high-performing Market Research & Customer Co-ordination Assistant Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.
- Responsibilities:
- Be responsible for the maintenance, development and integrity of the customer database, ensuring the data is accurate, current and consistent
- Getting New Leads by targeting new clients and building good sales funnel
- Designing and implementing a strategic sales plan that expands the company’s client network and ensures its strong presence.
- Serve as the primary point of contact for the customer database, identifying opportunities to improve marketing systems and data management
- Assist staff in using the database to support their business operations
- Develop and implement new sales initiatives, strategies and programs to capture key demographics.
- Contribute to team effort by accomplishing related results as needed.
- Plan to ensure achievement of divisional and personal targets, aligning with company sales policies and strategies.
- Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them.
- Answer all phone calls and emails directed to the customer care department and deal with them as possible or provide detailed information to forward on to the appropriate individual.
- Develop and maintain an effective working relationship with all in office and works personnel as required
- Correspondence with buyers or Marketing team regarding order closing date and other information as required after taking confirmation from PPC department.
- Requisite Skills:
- 1+ years’ B2B Market Research Experience
- Excellent people management skills.
- Strong decision-making abilities.
- Strong understanding of customer and market dynamics and requirements.
- Ability to develop comprehensive multimedia marketing plans.
- Superior interpersonal, relationship building with strong customer orientation.
- Strong sense of process orientation and problem-solving at both strategic and functional level.
- Good communication skills both verbal & written.
- Familiarity with CRM software working.
- Sound knowledge of MS-WORD, MS-EXCEL & MS-POWERPOINT, MS – OUTLOOK.
- Committed to continuous education through workshops & reading books.
- Desired Skills:
- Good Presentation skills
- Analytical skills
- Proactive
- Coaching & Mentoring
- Planning & Organizing
- Active Listening & Responsiveness
- Concise Communication
- Using Technology to boost Productivity
- Leadership
Education: MBA/PGDM
Relevant Experience: Relevant experience as a market research analyst for the company’s customer database building.
CTC per annum: Salary as per Industry Standards + Incentive as per company standard
Will I travel? Must Travel within the citywithin the city if required.
Preferred Domain: Manufacturing & B 2 B Products Marketing company.
Total Experience: 1 – 2 Years of Exp. as Market Research Analyst
Monthly Net Salary:
